Karen was honest, knowledgeable, and quick to respond throughout the entire process. There were no surprises during the entire process. In addition, Karen went above-and-beyond on multiple occasions. We had to get a few electrical and plumbing quotes after our inspection. Karen handled everything. We didn’t even have to take off work to be there. We had a last-minute service call at the house the day before closing. My wife and I were both an hour away. I called Karen, she was at the house in minutes, and she took care of it. We are moving into our new house this weekend! We couldn’t be happier. Thanks, Karen!